Customer complaints are an inevitable part of running a business. While they may seem like a negative aspect, they can actually be turned...

Thinking of how to totally rock your customer service? WOW24-7 outsource call center service  has got you covered. Below will tell you...

Outsourcing customer support means hiring another company to handle your customer service instead of doing it all in-house. This can be...

Many retail veterans tend to place a lot of stock in the power of their experience and intuition. However, while data-driven strategy may...

Did you experience bad customer service recently? How bad was it? Were you taken seriously as a customer? So, I guess, the customer service.

In today's highly competitive business landscape, generating high-quality leads is more important than ever. But with so many methods...

How do you create a long-lasting relationship with clients that adds value for both you and them? Add the wow factor to your coaching...

In his book, "The 5 Love Languages," Dr. Gary Chapman explored how people express and receive love.

Are you losing customers? If you’ve experienced a drop in numbers over the past few weeks or months, there’s no reason to panic.

It doesn’t take a genius to know that businesses operate in a hypercompetitive environment.

When designing a website, it’s usual to get sidetracked by the look and feel of your site

Do you know what a customer avatar is and if so, have you created customer avatars for your business?

Each digital platform businesses use for clients to interact with related to their product or services

In today's fast-paced and highly competitive business landscape, the customer experience has become a critical factor in driving growth

Written by: Daisy Raudales Living in a world driven by digital technology, it is essential to implement content marketing into your...

Can customer service , marketing, and other people-centric business aspects be effective if they’re devoid of empathy? Can you genuinely...

Written by: Pierre Bauzee , Executive Contributor Executive Contributors at Brainz Magazine are handpicked and invited to contribute...

Written by: Sheral DeVaughn, Executive Contributor Executive Contributors at Brainz Magazine are handpicked and invited to contribute...