What happens to leadership when technology can analyse information, generate ideas and produce work faster than any individual leader? Artificial intelligence (AI) is changing how work gets done, but it is...

A strong event begins long before the doors open. Strategic pre-publicity builds awareness, gives the media time to respond, and helps turn one date on a calendar into a story people want to follow. An event can have...

I was the girl who found the horses nobody else wanted, though I didn’t know it at the time. I just noticed them. The cloudy-eyed ones, the stiff ones, the horses whose injuries changed the way they...

Do you ever find yourself explaining away why a team member missed another deadline, or why a critical conversation needs to wait until next week? You are not alone. One of the most damaging habits...

Let me guess. You feel guilty for wanting more. Guilty for not being grateful enough for what you have. Guilty for feeling unfulfilled when, on paper, your life looks pretty good.

People do not experience our care through what we intend. They experience it through how we listen. Leaders may believe they are good listeners. They are silent while someone else speaks. They make...

Imagine joining a senior leadership meeting in an organisation you have never visited before. You know very little about the people around the table. You have read the strategy and looked at the...

There is a sentence I have heard thousands of times during more than fifty years of working with human beings, “Oh yes. I understand.” Very often, almost immediately, the person returns to doing exactly...

People can be present, productive and still not feel that they belong. Sometimes, what looks like disengagement may be a response to a culture that quietly asks people to fit in before they can truly...

You may or may not be familiar with these two iconic characters. Those of us from older generations grew up with Bugs Bunny. One Punch Man is a much newer take on a remarkably similar concept.

Your organization may have competitive pay, flexible working, wellbeing initiatives, and a carefully designed employee retention strategy. Yet if people experience poor leadership every day, those investments...

In the modern corporate and entrepreneurial landscape, we hyperfocus on metrics of optimization. We track key performance indicators (KPIs), download time management applications, and hire elite...

There is a critical moment in change management when all the strategy and decision-making culminates in the change initiative as the new software is launched or the department merger is implemented...

We invest years developing the skills to lead, strategy, communication, influence, and decision-making. But what happens to those skills when we are under pressure, challenged or facing...

There is a pattern I have seen play out for over twenty years, firstly with inspiring and ambitious elite athletes who have represented their country at the peak of their performance, and now across...

We have spent decades teaching leaders how to lead. Maybe it is time we spend more time teaching leaders how to be human while they lead. Organizations invest heavily in leadership development. We teach...

She had been on hold with a GP surgery since twenty past seven and was still on hold when her brother rang to offer his views on their mother's medication. Her 17-year-old sent several text messages...

Six months into a major transformation programme, progress has stalled. The strategy is sound. The leadership team is capable. Everyone says they support the direction. Yet decisions are slowing, meetings...

Burnout rarely happens overnight. It does not arrive with a sudden crash or an unmistakable warning bell. Instead, it develops gradually, working its way into a leader's life in quiet, incremental...

What happens when the “unheard” start building? My answer is layered, yet simple. The unheard get tired of waiting for permission, waiting to be invited, waiting to be seen or heard. The natural next...

Last month, I wrote about the necessity of returning to yourself before attempting to lead others. Before strategy, performance, or response, there must be presence, the capacity to hear yourself beneath the...

You are buying or have just bought a business. An established business. You are excited. You studied the numbers. You secured the financing. You negotiated the deal. You committed to its future. On...

Have you ever questioned where your strongest beliefs actually came from? We often assume our opinions, values, and ideas are entirely our own, yet the way we think is shaped by far more than...

Some years ago, I sat across from a senior leader whose division had missed its numbers for the third consecutive quarter. She had already replaced two managers. She had a new dashboard, a new incentive...