Transforming Communication At Work – Reframing Negative Messages Into Positive Solutions
Written by: Stephen Krempl, Executive Contributor
Executive Contributors at Brainz Magazine are handpicked and invited to contribute because of their knowledge and valuable insight within their area of expertise.
There's an innovative philosophy making waves in the world of corporate communication known as 'Positively Negative'. It holds the key to a profound shift in workplace communication by coaching individuals on how to rephrase challenging issues into positive terms, without sidestepping the problem at hand. What is the primary focus? Encouraging employees to evolve into problem solvers and solution providers that senior management truly appreciates.
One common misbelief that thrives in corporate culture is that brutal honesty, even if it involves delivering negative news, is always the best policy. Employees often say, "I have to be honest with the boss and tell it like it is," assuming that communicating issues directly, even if negatively, is their responsibility. However, this perception couldn't be further from the truth, particularly when interacting with upper management. Leaders don't desire a constant stream of complaints, whining, or reports of what's going wrong. Instead, they crave solutions, suggestions, and recommendations, ideas that can help propel the team and the organization forward. That's where the 'Positively Negative' program steps in, offering valuable insights and tools to craft a positive approach to communication.
This philosophy dives into several thought provoking ideas and concepts, including:
Mastering the Art of Communication with Senior Management: Learn how to frame your language appropriately when engaging with senior executives. This skill helps ensure your messages are well-received and taken seriously.
Capitalizing on the 5% Situations: Identify the rare and critical situations where your input can make a significant difference, and learn how to present your thoughts effectively.
Cultivating a Solution Provider Mindset: Understand why it's crucial to morph from being complainers into solution providers. This transformation could be a game-changer in your professional journey.
Going From Negative to Neutral - and Beyond: Discover how replacing negative language with neutral or positive terminology can significantly influence senior management’s perception of you. Positivity breeds positivity, after all.
Corporations and the Power of Positivity: The program outlines how companies can benefit from fostering a workforce of proactive, positive individuals who excel at problem-solving. It’s a win-win for everyone.
In essence, the 'Positively Negative' philosophy isn't about sugar-coating the truth or avoiding problems. It's about cultivating a more constructive approach to communication, nurturing a culture of positivity, and becoming more effective problem-solvers. By transforming the way we express ourselves at work, we can create a more productive and harmonious workplace for all.
Stephen Krempl, Executive Contributor Brainz Magazine
Stephen Krempl is an international trainer, global speaker, bestselling author, and corporate communications coach. He has worked with thousands of leaders in over 30+ countries. His career spans 25 years in Fortune200 companies, Starbucks Coffee Company (CLO), Yum! Brands (VP of Yum University and Global Learning), PepsiCo Restaurants International and Motorola. He helps leaders stand out and get noticed in their corporations even in an increasingly competitive global marketplace. He has authored nine books including his latest, Positively Negative- How To Turn Negative Messages Into Positive Ones.
