When AI Meets Human Drama – A Modern Coach's Day In The Digital Workplace
- Brainz Magazine
- Nov 26, 2024
- 4 min read
Written by Carole Stizza, Executive Leadership Coach
Carole Stizza, PCC is an expert on the leadership ripple effect and resiliency. She is an executive leadership coach, speaker, author, and military spouse who has been able to study military and corporate leadership in real-time.
It's 8 AM, and today's first coaching client has already sent you three emails, two Slack messages, and a LinkedIn connection request – all before your morning gets started. No need to jump faster. Different time zones can create unique ways to stay connected as coaching becomes global.
Welcome to the brave new world of executive coaching, where AI can be an effective co-pilot, drama can come from any digital twist, and "turning it off and on again" applies to both technology and human relationships.
Morning: Logging into the digital coaching revolution
If you've ever been on the cusp of a powerful coaching moment only to hear, "You're on mute," you're living the reality of modern coaching. Today's morning schedule may include virtual sessions where personal breakthrough moments happen even when your client is wearing pajama pants below their suit jacket, and AI analytics has predicted several logical career moves the client is still grappling with.
Mid-morning: Navigating the social media circus
By 10 AM, you're deep in the social media tango, along with your clients, juggling:
LinkedIn posts that scream, "I'm casually looking for opportunities while my boss watches”
The eternal dilemma of whether to accept the CEO's Facebook friend request
Slack channels where passive-aggressive emoji reactions have become an art form
As a modern coach, you manage more than emotions—you manage the same digital footprints that can last longer than most workplace relationships as your clients.
Lunch break: Your AI co-coach never takes one
While you're grabbing lunch, your AI coaching tools are:
Providing insights that would take humans hours of spreadsheet-diving
Sorting the client issues you’ve discussed together the last year to find patterns
Suggesting supporting research to help provide clients with reading material
But unlike your AI assistant, you know that sometimes the most powerful coaching tool is still a well-timed raise of the eyebrow – even if it must be done over Zoom.
Mid-afternoon: When “It's complicated” can create real drama
The afternoon brings a new client offering complex relationship dynamics that make reality TV look tame:
Due to a Zoom update, remote teams that have never met in person yet know each other's pets, kids, and preferred virtual backgrounds have all been kicked off. The client is getting blamed.
Gen Z employees who love teaching Boomers how to use TikTok for business get caught secretly documenting the process. The client must deal with this and is uncomfortable as most are friends.
The ongoing saga of the person who still sends "Per my last email" and thinks it's not passive-aggressive now requires the client to address it in a new way.
Late-afternoon: Where tradition meets tech
As the workday winds down, you're updating your coaching playbook for tomorrow with:
Tech Integration That Makes Sense
Finding ways to make virtual reality training feel less like a video game and more like growth
Relationship Management for the Digital Age
Developing conflict resolution skills for when emoji wars break out
Staying Ahead of the Curve
Remembering that some people still prefer phone calls (yes, these mythical beings exist)
End of day: Measuring what really matters
Before logging off, you check your modern coaching metrics:
Number of "aha moments" that survived bad internet connections
Real human connections made despite digital barriers
The always-on truth: Humanity isn't downloadable
As you wrap up your day, you remember why coaching remains irreplaceably human. In a world where AI can write your emails and robots can make your coffee, your unique value comes from:
Creating safe spaces in virtual rooms
Building trust faster than your internet connection drops
Keeping it real in an increasingly artificial world
The future of coaching isn't about choosing between being high-tech or high-touch – it's about being human enough to know when to use which. As we navigate this brave new world, the most successful coaches will be those who can make their clients laugh while learning, grow while grinding, and connect while computing.
Because at the end of the day (literally), in a world where everything is becoming automated, the ability to make someone feel truly heard and understood remains refreshingly, uniquely human. Even if you must do it through a screen with questionable Wi-Fi and a cat walking across your keyboard.
Carole Stizza, Executive Leadership Coach
Carole's first awareness of any type of ripple effect came after she experienced the loss of several family members from a reckless driver, only to see her father never regain his love of life, his spark, or his ability to lead as he once had. The ripple effect was profound. Equally profound was experiencing brilliant leadership via several employment roles. Taking note of the ripple effect of each type of leadership now allows Carole to coach clients to recognize the ROI.
