Geoffery Nnalue

Tech Founder and Product Leader

Geoffery Nnalue is a tech founder and product leader with nearly a decade of experience building solutions that transform businesses and delight customers. He began his career as a chargeback customer support executive at a financial institution in Nigeria, where his ability to identify pain points and deliver solutions quickly drove higher customer satisfaction and revenue. Recognised for his innovation and problem-solving skills, he transitioned into product management, creating transformative payment solutions, including settlement systems, web acquiring, and cross-border platforms. These solutions processed millions in transactions while significantly reducing customer complaints.

In the UK, Geoffery expanded his impact as Lead Customer Executive at a proptech company, driving product adoption, improving customer satisfaction, and ensuring seamless alignment between clients and internal teams.

As the visionary behind CirclesApp, he has pioneered AI-powered solutions that help businesses generate content at scale, engage customers continuously, and boost sales, turning technology into measurable growth and impact. His latest innovation, an AI “employee” trained with his 10 years of experience in customer service, product management, and sales, is now being deployed across multiple businesses.

Beyond product innovation, Geoffery shares his expertise on his personal blog, geofferynnalue.com, where he teaches entrepreneurs and businesses how to leverage AI, sales strategies, and exceptional customer experience to thrive in the modern economy. He is also set to publish his upcoming book, Obsessed Customers: How Businesses Can Use AI to Create a Cult-Like Brand, in early 2025, a manifesto for building customer-obsessed companies.

Holding a BSc in Banking and Finance, along with certifications in product strategy, agile leadership, and product-led growth, Geoffery combines strategic vision, technical mastery, and deep empathy for users to consistently create products and experiences that perform, scale, and leave a lasting impact.