The coronavirus put many construction businesses on hold temporarily. The government shutdown of worksites meant that firms had to take a break. Now, though, many are getting back to action. With social distancing in place for employees on-site (as much as is possible), the industry is back in business. 2020 was set up to be a growth year. With the following techniques, it still can be. Here’s how to build your construction company.
Make Your Construction Company More Resilient
All successful businesses are built on strong foundations. That’s why so many construction companies were able to pull through the last recession. They conserved their resources and made the right decisions at the management level. There were lay-offs, but eventually, many firms returned to their former strength, once the contracts started rolling in.
Make Quality Your Core Mission
Clients know that regular construction companies cut corners during the building process. It is often easier than to do the job correctly.
Firms that put quality at the centre of everything they do, however, can differentiate themselves from the competition and get ahead of the game. Remember, when you prioritise quality, you reduce the need to go back and rework old projects, allowing you to take on new work faster.
Secure Your Suppliers
If the coronavirus pandemic taught the construction industry anything, it was that it should secure its suppliers. Red diesel suppliers are already warning that changes in government policy could make it hard for firms to get vehicle fuel they need. Thus, we could see supply problems up and down the chain, especially for firms who rely on imported materials.
Focus On Customer Service
Customer service isn’t a traditional focal point of the construction industry. But providing it makes a massive difference in how your customers perceive you, primarily because they don’t expect it.
If you can afford it, hire somebody to be available over the phone during regular office hours. Furthermore, make sure that you build a safety margin into your quotes. You don’t want to wind up in a situation where you have to go back to the client to ask them for more money, even though you shook on a deal.
The construction industry needs to move forward if it is going to remain competitive in the future. With the rise of new building technologies, it is ripe for disruption. Change, though, can be a good thing. It is challenging to do during the process itself. But once you adjust your business model, everyone benefits. Shareholders and owners receive higher profits. Workers have more secure jobs. And customers are happier because they get high quality finished products and better overall service.
You don’t have to take on every project that comes your way. In fact, doing this is probably a bad idea, especially if you don’t have any particular expertise in the area. Instead, be selective and double-down on your strengths. Be the best at a specific type of construction activity. Don’t try to do it all.