AI and Automations
Artificial intelligence and automation are reshaping industries, streamlining workflows, and unlocking new possibilities. From smart assistants to advanced data processing, these technologies are driving efficiency and innovation. Learn how to implement AI tools and automation strategies to save time, improve accuracy, and future-proof your work.
AI in the NDIS and Beyond, What Happens When Systems Don’t Understand People
The introduction of AI in systems like the NDIS promises efficiency, but without being designed to understand real human needs, it can amplify confusion and create exclusion. This article discusses...
Your Next Security Breach Will Come From AI Agents With Valid Credentials
Shopify’s Chief Information Security Officer has spent fourteen years building the security architecture behind one of the world’s largest commerce platforms. Now, as AI agents begin making purchases...
Why Public Defense Infrastructure Can't Wait
Earlier this month, Jen Easterly, former Director of the Cybersecurity and Infrastructure Security Agency (CISA), described what Anthropic's Claude Mythos Preview represents in a single phrase...
The AI Safety Report Just Confirmed What Most Organisations Are Not Ready to Hear
Last month, the second International AI Safety Report was published. It was backed by more than 30 countries. It was authored by more than 100 experts. It was led by Yoshua Bengio, one of the most respected...
Rethinking AI and Building a Balanced Relationship with Technology
In an era of rapid AI development, it’s essential to rethink our relationship with technology. Instead of treating AI as just a tool, we can approach it as a collaborator, enhancing creativity and maintaining control.
The Benefits, Process, and Use Cases of Custom AI Software Development
AI is no longer the preserve of technology giants. Nowadays, companies big and small go in search of smarter ways to do business, compete, and develop. Canned tools are helpful to a certain degree...
AI is Not the Product, You Are – The Rise of AI Personas and the Infrastructure Layer Behind Them
Artificial intelligence is being misunderstood. Much of the conversation today is focused on productivity: tools that write emails, generate content, summarise documents, and automate repetitive tasks...
Designing AI for Different Brains and the Missing Layer in Ethical AI
Big idea: If people cannot understand or use AI, it is not ethical. This article explores how AI systems are often designed with specific thinking patterns in mind, overlooking neurodivergent users...
Why Conversational AI Fails in the Real World
The hardware for an AI-powered world is already being installed. Kiosks, smart displays, and voice-enabled terminals are showing up in airports, food courts, hospitals, and hotels across the globe...
What is Metadata Sovereignty in AI and Why It Changes Everything
Big idea: Ethical AI is not just about what AI says. It is about who controls meaning. AI does more than generate information, it changes it. It rewrites, summarizes, and reshapes content, often without the...
What Building a 45,000+ Automation Community Taught Me About the Future of Work
When I started building my automation community, I wasn’t thinking about numbers. There was no plan to reach tens of thousands of people, no roadmap that said, “build a 45,000+ network.” It...
Why Innovation and Thought Leadership Must Go Hand in Hand
Healthcare is at a turning point. As technology advances and patient expectations evolve, organizations are being pushed to rethink not only how care is delivered but also how it is managed...
The Cultural Gravity of AI and Why 'Fun' is Not a Strategy and 'Conductors' Need a Score
In my first book, Navigating Foreignerness, I explored how success in multicultural environments depends on testing our assumptions before we act. Today, we face a new kind of "foreignerness": the...
Prompts to Protection – Protecting Creativity and Copyright in the AI Age
Artificial intelligence has quickly become one of the most powerful creative tools of our era. Writers use it to draft articles, entrepreneurs rely on it for marketing copy, and filmmakers experiment with...
What Person-Centred Therapy Teaches Us About Real Human Connection
Artificial intelligence has begun to enter spaces that were once considered deeply human. From mental health apps to AI-powered chatbots offering emotional support, technology is increasingly...
