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Handling Audience Questions – Maintaining Composure And Confidence

Written by: Kristian Bergagnin, Executive Contributor

Executive Contributors at Brainz Magazine are handpicked and invited to contribute because of their knowledge and valuable insight within their area of expertise.

 
 Executive Contributor  Kristian Bergagnin

Picture this: You've delivered a great presentation and feel a sense of satisfaction. You now proceed to invite questions from the audience. And then, out of nowhere, comes a question that knocks you off your feet, catching you entirely off-guard. Daunting, right? However, with the right approach, you can navigate these moments with ease.


Young student Raising Hand Up in a classroom.

Here are three tips to help you maintain your composure and impress your audience


1. Embrace the unknown


It's perfectly fine not to have an immediate answer to every question. Instead of panicking, acknowledge the query as insightful and deserving of thought. Respond gracefully by saying, "That's an excellent question that merits consideration. Let me take some time to reflect on it, and I'll provide a thorough response by the end of the day." Remember, it's better to deliver a well-thought-out answer later than to offer a hasty guess.


2. Validate and collaborate


When faced with a challenging question, reiterate it to ensure clarity and buy yourself time for reflection. Encourage audience engagement by inviting their input or opinions on the matter. This collaborative approach not only gives you a moment to gather your thoughts but also fosters a sense of inclusivity within the audience. For example, you could say, "Let's explore this question together. Does anyone else have insights they'd like to share?"


3. Consider the question's intent


Think through the underlying motive behind the question. Is the audience member seeking additional information, practical examples, or an opportunity to express their own perspective? By understanding the question's origin and intention, you can tailor your response effectively. For instance, you might respond by acknowledging the questioner and then asking if they would prefer further factual details, a real-life example, or if they'd like to contribute their viewpoint. This approach not only addresses the immediate query but also promotes a constructive dialogue among participants.


By implementing these strategies, you can confidently handle audience questions with ease and professionalism. Remember, every question is an opportunity to showcase your expertise and engage with your audience on a deeper level. Embrace the moment, stay composed, and let your knowledge shine.


If you're keen to improve your presentation and communication abilities, I'm here to lend a hand! Dive into our Communicating with Confidence program at ImprovYou, available through interactive group workshops or personalised one-on-one coaching sessions. Your first session is free!


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Kristian Bergagnin Brainz Magazine
 

Kristian Bergagnin, Executive Contributor Brainz Magazine

Kristian's greatest joy is forming authentic connections, discovering individual strengths, and empowering transformative self-development every step of the way. As the founder of ImprovYou, a soft skills training organisation with a difference, Kristian combines educational principles with improvised learning activities to accelerate skills in a fun, safe and practical environment. Connect with us to explore how we can customise a program for you or your team!

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