Written by: Shelly Criswell, Executive Contributor
Executive Contributors at Brainz Magazine are handpicked and invited to contribute because of their knowledge and valuable insight within their area of expertise.
The rise of remote work has brought a new set of challenges for businesses, especially those with online teams. Managing a remote online business team requires a different approach to leadership and communication. In this article, I'll share the top seven best practices for managing a remote online business team.
Set Clear Expectations and Goals
It's essential to set clear expectations and goals for your team, especially when working remotely. Deﬁne your team's objectives, roles, and responsibilities. Make sure that everyone understands their tasks, deadlines, and KPIs. Use project management tools like Asana, Trello, or Clickup (my favorite) to keep track of your team's progress and to communicate effectively.
Foster a Culture of Trust and Communication
Communication is key to a successful remote online business team. Foster an open culture of trust and communication within your team. Use video conferencing tools like Zoom or Google Meet for regular check-ins and team meetings. Encourage your team to share their ideas and feedback openly. Be transparent with your team and keep them updated on the company's performance and strategy.
Provide the Right Tools and Technology
Working remotely requires the right tools and technology. Ensure that your team has access to the necessary hardware, software, and internet connection. Invest in cloud-based collaboration tools like Google Drive or Dropbox to enable your team to work on the same documents and ﬁles. Use communication tools like Slack or Microsoft Teams for real-time messaging and collaboration.
Establish a Schedule and Routine
Working remotely can blur the boundaries between work and personal life. Establish a schedule and routine that works for your team. Set clear working hours and guidelines for breaks and rest periods. Encourage your team to take time off and to disconnect from work after hours. Be ﬂexible and accommodate your team's individual needs and preferences.
Encourage Continuous Learning and Development
Continuous learning and development are crucial for the growth and success of your remote online business team. Encourage your team to attend training programs, webinars, and conferences to stay updated on industry trends and best practices. Provide opportunities for your team to learn new skills and to collaborate on projects outside their comfort zone.
Celebrate Achievements and Milestones
Celebrate your team's achievements and milestones, no matter how small they may be. Acknowledge your team's hard work and dedication, and reward them for their accomplishments. Use a virtual celebration like a team lunch or happy hour to create a sense of camaraderie and togetherness.
Evaluate and Iterate
Regularly evaluate your team's performance and iterate your processes and procedures. Use feedback from your team and customers to improve your products and services. Continuously optimize your team's work ﬂow and communication to increase productivity and efﬁciency. Managing a remote online business team requires a different set of skills and practices. By setting clear expectations, fostering trust and communication, providing the right tools and technology, establishing a schedule and routine, encouraging continuous learning and development, celebrating achievements and milestones, and evaluating and iterating, you can lead your team to success.
As a Certiﬁed Director of Operations at Criswell Solutions, I understand the importance of effective remote team management. With my expertise in project management, HR, KPI's, and ﬁnancial steadiness, I can help you optimize your online team's performance and achieve your business goals.
Whether you need help setting clear expectations, fostering communication and collaboration, providing the right tools and technology, or evaluating and iterating your processes, I can provide you with the strategic partnership you need to succeed in managing your remote online business team. Contact me today to learn more about my director of operations support services.
Shelly Criswell, Executive Contributor Brainz Magazine
Shelly Criswell is a highly experienced Director of Operations who specializes in providing comprehensive support to small businesses. Her areas of expertise include project management, team management, hiring, strategic annual planning, financial management, and KPI tracking. With her vast knowledge and experience, Shelly can assist businesses in achieving sustainable growth and success. She is capable of providing reliable and efficient support, customized to meet the specific needs of each business, whether it's day-to-day operations or long-term planning. Shelly is committed to working closely with her clients to help them achieve their goals and take their business to the next level.